Timing & Results for People Powered Events

Chronotrack Frequently Asked Questions

Chronotrack Frequently Asked Questions
1. What happens if the B-tag gets wet?
2. How do I make sure I have the right tag?
3. How do I make sure that my tag works?
4. I already own another timing chip; can I use it with the ChronoTrack® system?
5. What is tag time and how is it different from gun time?
6. How accurate is tag time?
7. Can I remove the B-tag from my bib?
8. Are you sure the B-tag will stay adhered throughout the race?
9. Can I fold or bend my bib?

1. What happens if the B-tag gets wet?
The tag is completely weatherproof and will work regardless of rain, heat, storms, humidity or other inclement conditions.
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2. How do I make sure I have the right tag?
Each tag will be clearly marked with the bib number of the participant to whom the tag is assigned. Because the timing tags are clearly marked with the runner’s bib number, there is no need for “chip check” or “tag check” at packet pickup. The purpose of traditional chip check was to ensure that the chip given to the runner was the correct chip. Because the tags are already labeled with the runner’s bib number, there is no need to check that the tag is correctly assigned.
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3. How do I make sure that my tag works?
Each B-tag is checked and double-checked for functionality before they are distributed to the athlete. The tag is always “on” and does not need to be activated. There will be no “tag check” or “chip check” at the EXPO.
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4. I already own another timing chip; can I use it with the ChronoTrack system?
No. Using the disposable B-tag assigned and given to you before the race is the only method to correctly track your times. Other tags and chips are not compatible with the ChronoTrack system.
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5. What is tag time and how is it different from gun time?
Tag time (Chip time) is recorded by an electronic tag that is attached to a runner’s shoe. Your tag records the time at which you cross the start line, the finish line and several split times in between. Tag time is often shorter than gun time because tag time begins when a runner crosses the start line while gun time starts when the gun is fired; many runners don’t cross the start line until several minutes after their official gun time has begun.
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6. How accurate is tag time?
Tag time is the most accurate form of marathon timing available because it measures the exact time between a runner crossing the start line and the finish line. Tag time also records several important splits, providing an accurate record of a runner’s pace.
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7. Can I remove the B-tag from my bib?
No. For optimal performance, the B-tag must remain attached to the bib at all times. If the B-tag is removed from the bib, it may be damaged and not record your time properly.
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8. Are you sure the B-tag will stay adhered throughout the race?
Yes! The B-tag has a special adhesive to ensure its durability. Alterations to the B-tag or how it is attached to the bib are far more likely to cause additional problems that could have easily been avoided.
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9. Can I fold or bend my bib?
No! Your bib must remain flat on the fron of your torso. Folding your bib to make it smaller will damage the B-tag not record your time properly.
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